Welcome to States N Stripes Pty Ltd (ACN 658 141 907) for all your clothing, labels, and lifestyle accessories.


The following Terms of Sale, our Privacy Policy, and website Terms of Use apply to your access and use of our online shop and the supply of products ordered via our website.


By ordering products from States N Stripes, you acknowledge that you have read, understood and agree to be bound by these Terms of Sale.

Terms of Sale

1.          Purchasing our products

1.1        States n Stripes utilises a print-on-demand company, meaning all products go into production once an order is placed.

1.2        You may buy products offered online by States N Stripes by navigating the catalogue and shopping cart available on our website.

1.3        To purchase products via our website, you must be at least 18 years of age. 

1.4        By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

2.          Prices

2.1      All prices are in US dollars.

2.2      GST (10%) is included in the published price if the purchaser’s location is in Australia.

2.3      All prices exclude delivery charges, customs duty, and other taxes

2.4      All prices are subject to change without notice.

3.          Special offers

3.1      States N Stripes may provide special offers from time to time.

3.2      At any time, we may terminate any special offer without advance notice.

3.3      If terminated, a special offer will continue to apply to products you ordered in good faith under these Terms before the special offer was terminated.

4.          Vouchers, gift cards and store credits

4.1        States N Stripes may offer the purchase of vouchers and gift cards for our customers from time to time.

4.2        Store credits are valid for twelve (12) months from the date of receipt and are available to use on our entire product range.

4.3        Redeemable online gift vouchers may be purchased online and are valid for 3 years.

5.          Payment

5.1    The full payment for your order (product price and applicable delivery charges) will be deducted from your chosen payment method upon completion of your order.

5.2    We accept payment by WooCommerce, Stripe, credit card, debit card, PayPal and Google Pay.

5.3    We do not retain or store credit card details.

5.4    Available items will be posted within 1-7 business days of receiving cleared funds.

6.          Shipping and Delivery


6.1    You are responsible for entering the correct delivery address details at the time of purchase.

6.2     If your goods are returned because an incorrect address was provided, you will be required to pay shipping costs to the correct address and a service fee of USD4 before releasing your item/s for postage to the correct address.

6.3    If States N Stripes is not provided with an updated address for the reshipment after one (1) week, your goods will be donated.

6.4    States N Stripes may use independent contractors for delivery purposes and charge you a delivery fee as specified at the time of purchase.

6.5    Shipping costs will vary depending on the location and quantities ordered.

6.6    States N Stripes does not guarantee any firm delivery dates.

6.7    Where you grant us the authority to leave the products at your nominated delivery address, you agree that States N Stripes is given permission to leave the products unattended by the front door or at the reception or lobby or any relevant concierge (in the case of an apartment building) or, otherwise as per your instructions. In those circumstances, States N Stripes is not required to obtain a signature confirming delivery at the delivery location.

6.8    You agree that you will take delivery of the products without unnecessary delay and at a time reasonably specified by States N Stripes.

6.9    If you are unable to accept delivery at the delivery location, the third-party delivery service may leave a card providing you with instructions on the collection of the goods.

6.10 Where through your unreasonable refusal to accept delivery of the products you do not accept delivery or collect the products, then States N Stripes may:

a.         charge you with a reasonable storage fee and other costs reasonably incurred by States N Stripes; or

b.        remove the products from being available for delivery or collection and notify you that any Agreement for the sale of the Goods has been terminated.

6.11 The majority of Items will be posted within 1-7  business days of receiving cleared funds.

6.12 If you purchase goods over the weekend or on a public holiday, we will receive your payment on the next business day and ship within 1-7 business days.

Standard Shipping

6.13 The manufacture and shipping of our products are handled by a third-party print-on-demand company, and delivery is generally between 14-21 days but may be longer, depending on geographic location.

6.14 Shipping costs will vary depending on the location and quantities ordered.

6.15 If you are located outside of a metropolitan area (e.g., Rural or outer suburban areas), please allow an additional two business days for delivery times.

6.16 You must inform us promptly if an order does not arrive by emailing customercare@statesnstripes.com.

6.17 You can choose a different delivery address than your billing address. 


International shipping

6.18 International shipping will be calculated at checkout.

6.19 The customer is responsible for paying all overseas taxes or charges/ fees incurred.

6.20 The customer is responsible for the postage cost of all returned items.

6.21 Returns are accepted for faulty or damaged items only.

6.22 Returns are not accepted for wrong selection for colour, size or change of mind.

Title and Risk

6.23 Unless otherwise specified, title and risk in goods purchased by you pass to you upon placing your order.

6.24 As and from when risk passes to you, States N Stripes will not be liable to you for loss suffered or incurred by you in relation to the products except as provided in the Terms.

6.25 You agree to take care to avoid damage when opening the Items ensuring you do not use any sharp instruments that may cause damage. 

7.          Returns Policy


States n Stripes utilises a print-on-demand company, meaning all products are unique and produced only once ordered. Therefore, returns and exchanges are not offered if you ordered the wrong size or colour or changed your mind.

Faulty or Defective Garments

7.1        States N Stripes reserves the right to inspect and assess the condition of returned items before processing a refund or exchange. 

                       Refund of faulty or defective items.

7.2        We will happily provide a full refund after a physical examination confirming the defect or fault.

7.3        You will be required to post the item at your cost to us at the address provided on our return email.

7.4        States N Stripes does not accept responsibility for items posted to us by you.

7.5        For a refund or replacement to be considered

a.    You must notify States N Stripes of any defects or faults within 7 days of receiving the order and provide your name, order number and clear photographic evidence of the defect or faults via email to customercare@statesnstripes.com. 

b.    Unclear or distorted images will result in a rejection or delay of your claim.

c.    If images are unclear or we cannot determine the extent of the defect, you will be required to return the item to us, at your cost, for a physical examination.

d.    Items, the subject of a refund request, must be returned, at your cost,  to States N Stripes for examination and confirmation of faults or defects.

e.    You will be notified within 10 working days of your email whether the items are agreed to be faulty or defective.

f.     If deemed faulty by States N Stripes, a replacement item (a reprint of the same order)  will be shipped where possible (subject to stock availability), or a refund will be issued.

g.    Returns for approved replacement or refunds will be processed within 21  business days from our acceptance of the fault or defect in the item that is the subject of the claim.     

7.6        Please ensure all requested information is contained within the return parcel so we can confirm the purchaser’s identity.

7.7        When a returned item is received, examined, and a refund is approved, an email will be sent to the customer confirming refund approval.

7.8        Please allow 21 business days for any returned item to be examined and a refund (if applicable) to be approved. 

7.9        Please allow 7 business days from refund approval for your refund to appear in your nominated bank account.        

8.          Liability Disclaimer

8.1        Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

8.2        You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

8.3        You are also entitled to have the products replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.

8.4        You may also be entitled to remedies that cannot be excluded under the Australian Consumer Law if any services supplied by us to you fail to meet a consumer guarantee under the Australian Consumer Law.

8.5        To the extent legally permitted, under no circumstances are we to be held liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of products via this website or the use of such products or our service by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages.

8.6        This exclusion and waiver of liability apply to all legal causes of action, including but not limited to contract, warranty, or negligence.

8.7        Where we refund you the amount of your order as approved by us (less any amount we may reasonably deduct), as described in these terms and conditions, you agree such refund is the total amount of our liability to you for all circumstances relating to the refund.

9.          Copyright and Intellectual Property

9.1    All material on this Site or otherwise delivered by States N Stripes, including (but not limited to) all designs and artwork (Our Content), is subject to copyright.

9.2    Modifying our Content for any other purpose is a violation of our copyright and other proprietary rights and is strictly prohibited and may be a violation of the copyright of third parties. 

9.3    You acknowledge that you do not acquire any ownership rights by using the Site or our content.  

9.4    The artwork, designs, trademarks, logos, and service marks displayed on our Site are the registered or unregistered trademarks of States N Stripes and third parties from whom we have obtained appropriate permissions for use.

9.5    The trademarks, whether registered or unregistered, may not be used in connection with any product or service that does not belong to States N Stripes, in any manner that is likely to cause confusion with customers, or in any manner that disparages States N Stripes.

9.6    Nothing on this Site should be construed as granting, by implication or otherwise, any license or right to use any trademark without our express written permission.

9.7    You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that States N Stripes will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights. 

10.       Excusing events

10.1     You acknowledge and agree that we are excused from supplying our products, services, and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control.

10.2     We will endeavour to notify you of any delay and its expected duration.

10.3     If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

11.       Entire agreement

11.1     These Terms, together with the website Terms and Conditions and Privacy Policy, set out the entire agreement between you and us and supersede all prior communications.

12.       Alterations

12.1     We may alter these Terms from time to time by posting the altered version on our website.

12.2     You should visit the website regularly to keep up to date with any alterations. 

12.3     In the case of an alteration, the altered Terms only apply to products ordered via the website after the alteration takes effect.

13.       Dispute resolution  

13.1     If you have a concern, we strongly encourage you to contact States N Stripes at info@statesnstripes.com    to seek a resolution. 

13.2     Any reasonable requests will be considered. In addition, States N Stripes will attempt to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. 

14.       Applicable law 

13.1     These Terms shall be construed under and governed by the laws of the State of Victoria, Australia.

13.2     You consent to the exclusive jurisdiction of the courts of Victoria to determine any matter or dispute between us.


By proceeding with your purchase, you are deemed to have read, understood and agreed to the terms of your purchase under this Agreement.


Thank you.

States N Stripes.